Whoosh is a service that allows motorists to pay for parking using their mobile device or computer.
They use wireless devices, which look up the database of valid transactions. There is no need to print a receipt as evidence of payment. However, you can still print a summary of your tickets via the website whooshstore.com.
Yes you can use your account to pay for parking with Whoosh from anywhere. Your Whoosh account can be used in all the locations that use the service.
Yes. Payment by Whoosh is like a secure Internet payment. The system is Payment Card Industry Certified.
Registration to the service is free!
Just create your account on www.whooshstore.com or via Android and iPhone applications.
Save your license plate number.
During your first Whoosh transaction, you will enter your credit card information, which is stored securely so you never have to enter it again! When you make a parking transaction with Whoosh, you pay the standard parking fee charged by the City, University, or parking operator in your location plus an additional convenience fee for use of the service. You will be notified of the total transaction amount prior to confirming the transaction.
When you register, you need to provide the license plate number of a car. Later on, you can add others to your account via the My Account page or when you make a parking transaction.
You can access the interface for modifying your personal data from the My Account page of the website whooshstore.com.
Current transactions are not listed in the history, but on the current transactions page. The transaction will be displayed in the history after it expires.
If you have opted for the sending of reminder text messages in your account, they will be applied automatically when parking transaction is made. To stop the sending of text messages, you must modify your choices in the settings of your device.
When registering for an account, please ensure that all required fields are filled in. If that does not solve the problem, please contact our support team by filling out this form.
If there is no error in the entered telephone number or email address, this information probably is already registered for another account.
If you have already created another account with the same information, you must either modify it or delete it.
If not, please contact our support team by filling out this form.
Your transaction cannot be cancelled. You must make a new transaction with the correct location. Otherwise, you could receive a parking citation.
Whoosh is not responsible for parking citations.
Check that your transaction has been confirmed and/or that it is in the transaction history, and that the transaction data are valid. If you wish, you can contact the parking operator of that location and challenge the citation.
If you have selected the email notification option, you will receive an email that you have made a parking transaction. If not, the appearance of the transaction in the current transaction interface acts as confirmation. You cannot consider your transaction to be valid until it appears there. Once your parking time has expired, your transaction will appear in your transaction history.
If you have selected the option to receive an SMS message at the end of your parking time, you will receive a message informing you that your parking time is about to run out.
On the My Account/History page, you can classify and export the history of your transactions.